Thursday, 8 September 2016

Total Quality Management-TQM-Notes-PDF-Best Optimized Notes-Shivaji University-Free Download.

Chapter 1 - Quality Basic Concepts.pdf :         Download Pdf- (6 MB)

Chapter 2 - Quality Assurance System.pdf :    Download Pdf- (3 MB)

Chapter 3 - Planning For Quality :                   Download Pdf- (6 MB)

Chapter 4 - Controlling Techniques For Quality :Download Pdf- (9MB)

Chapter 5 - Product and System Reliability  :    Download Pdf- (6MB)

Chapter 6 - Principles Of TQM  :                       Download Pdf- (2MB)

Chapter 7 - Approaches To TQM  :                 Download Pdf- (2MB)

Chapter 8 - Essentials of TQM  :                      Download Pdf- (2MB)

Chapter 9 - Tools and Techniques for TQM:     Download Pdf- (5MB)

Chapter 10 - TQM in Service Sector      :           Download Pdf- (335 KB)

Chapter 11 - ISO 9001-2008 Series of Standards:Download Pdf- (9MB)

-Thanks to Joshi Sir, BIMAT,Kagal,Shivaji University.


  1. TQM involves changes in people’s attitudes primarily. In addition, it deals with process orientation and continuous improvement of the process. It strives for empowerment and autonomy of the people involved in using processes of production.
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